Create customer loyalty by delivering high quality support through established processes for commercial customer issues related to Midco Services via all customer interaction types. KEY FUNCTIONS Serve as the point of contact for the customer to troubleshoot and resolve technical issues through the support of a variety of delivered products and managed services. Document

Function as an effective team member while supporting the efforts and concepts of other departments. Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments. Support the mission, vision, and values of Midco. Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality i

Drive residential sales opportunities to provide individual consumers with basic services such as telephone, internet, and cable TV in a retail environment. Support customer service by assisting new and existing customers that walk in. KEY FUNCTIONS Identify individual customer current and potential product needs and make recommendations. Increase the customer understandi

The Laborer / Fiber Optic Underground Utility Construction Technician supports and assists underground construction crews with the installation, maintenance, relocation, and repair of underground telecommunications network infrastructure. KEY FUNCTIONS Conduct manual labor activities including but not limited to, digging trenches/holes with shovel, exposing existing under

The Laborer / Fiber Optic Underground Utility Construction Technician supports and assists underground construction crews with the installation, maintenance, relocation, and repair of underground telecommunications network infrastructure. KEY FUNCTIONS Conduct manual labor activities including but not limited to, digging trenches/holes with shovel, exposing existing under

The Laborer / Fiber Optic Underground Utility Construction Technician supports and assists underground construction crews with the installation, maintenance, relocation, and repair of underground telecommunications network infrastructure. KEY FUNCTIONS Conduct manual labor activities including but not limited to, digging trenches/holes with shovel, exposing existing under

Equipment Operators operate underground construction equipment required to perform the installation, maintenance, relocation, or repair of underground telecommunications network infrastructure. KEY FUNCTIONS Operate various equipment including backhoe, mini excavator, vibratory plow, and directional bore machine, for the installation or maintenance of underground utilitie

Equipment Operators operate underground construction equipment required to perform the installation, maintenance, relocation, or repair of underground telecommunications network infrastructure. KEY FUNCTIONS Operate various equipment including backhoe, mini excavator, vibratory plow, and directional bore machine, for the installation or maintenance of underground utilitie

Field Technicians perform basic service installations, disconnects and changes for residential and business customers. Our field technicians drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training &

The Centralized Business Account Executive partners with business owners to understand their technology needs and provide creative solutions to drive revenue growth. In this role, you will be responsible for develop relationships with new and existing business, drive sales, and provide the best customer experience possible. KEY FUNCTIONS Manage a portfolio of accounts and

The Regional Engineering Manager maintains optimal performance of Midco's regional network by directing and coordinating all regional engineering activity in addition to providing supervision and leadership to achieve operational and defined goals. The Regional Engineering Manager serves as Midco's professional representative when interacting with the general public. KEY

Support location efforts of existing underground cable for the construction department and field operations as a whole. KEY FUNCTIONS Support efforts to identify and clearly mark existing underground cable as directed. Possess knowledge of procedures and equipment required to locate existing underground cable ("locates"). Identify and mark locations of new cable to be dro

Support location efforts of existing underground cable for the construction department and field operations as a whole. KEY FUNCTIONS Support efforts to identify and clearly mark existing underground cable as directed. Possess knowledge of procedures and equipment required to locate existing underground cable ("locates"). Identify and mark locations of new cable to be dro

Equipment Operators operate underground construction equipment required to perform the installation, maintenance, relocation, or repair of underground telecommunications network infrastructure. KEY FUNCTIONS Operate various equipment including backhoe, mini excavator, vibratory plow, and directional bore machine, for the installation or maintenance of underground utilitie

Function as an effective team member while supporting the efforts and concepts of other departments. Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments. Support the mission, vision, and values of Midco. Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality i