Supports the day-to-day operations of the IT Applications Department in developing and implementing integrated processes within our business applications in cooperation with the business needs. Works as a leader on the IT Applications Team to determine how technology can best be used to enable or enhance business processes. Maintains and supports SAP ERP application. Leads complex technology projects through the entire project lifecycle to their conclusion while maintaining high customer satisfaction and ensuring cross-project requirements are identified and detailed for cohesive design and end user experience. Provides guidance and design direction to teams and departments to meet business needs. Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company's best practices.

Essential Functions

• Collaborates with business, development and other analyst teams to write technical and functional documentation to describe program development, logic, coding, and corrections; including end user documentation (training) to describe new or enhanced functionality.
• Reviews, analyzes, modifies, writes and/or executes thorough change request test plans and checklists to ensure that business system changes are working properly, existing processes remain unaffected and the needs of the users are met.
• Identifies, tracks, monitors and communicates on project-related issues, scope changes, variances and contingencies that occur during projects.
• Provides consultation of advanced technical expertise in the integrated business applications processes.
• Collaborates, leads and directs work effort of vendors (both on and offsite).
• Provides vendor performance feedback and validation of expenditures to IT management.
• Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company's best practices.
• Communicates best practices across areas of responsibility and participates in continuous improvement of IT processes.
• Develops and maintains effective working relationships with customers, vendors, and others related to the company.
• Actively participates in team meetings and group discussions.
• Provides guidance to team to create high quality functional business requirements.
• Provides guidance and design direction to teams and departments to resolve functionality and implementation issues.
• Adheres to Border States Electric SDLC best practice guidelines and application change management procedure.
• Follows security best practices to ensure the safety and integrity of applications.
• Provides input on the development of best practices for the IT organization.
• Provides support by working escalated incidents as part of the IT Help Desk to ensure business operations are not interrupted or delayed and during off hours as needed.
• Promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.

Non-essential Functions

• Participates, creates, contributes and/or facilitates ongoing training for application functionality / best practice / lunch and learn topic related training in correlation with job duties.
• Maintains business continuity and disaster recovery test documentation as it relates to the functional area(s).
• Assists in the maintenance and publication of SAP Help Documents.
• Works effectively as a team with all BSE personnel.
• Performs other duties as assigned by supervisor or designate.

• 4 Year STEM Degree or equivalent experience.
• Minimum 7 years of SAP SD and integrated business processes experience.
• Advanced knowledge of SAP structures, configuration standards, object dependencies and tables
• Familiar with related languages including but not limited to SQL, ABAP, Java and .Net is a plus.
• Advanced understanding of relational databases and client-server concepts and commonly-used concepts, practices and procedures.
• Firm grasp of business processes and systems linkage including experience with integrated systems.
• Good working knowledge of PC, Windows, Microsoft Office (Excel, Access, Word and PowerPoint), Internet, and Outlook.

• Excellent customer service skills include being competent, accurate, responsive and engaged.
• Ability to work effectively independently and in a collaborative, team environment to achieve goals.
• Works seamlessly with others across geographical, functional and cultural boundaries.
• Consistently demonstrate an eagerness to meet challenges with a self-starting attitude (can-do spirit).
• Accurately assesses and acknowledges own strengths and limitations.
• Ability to work under pressure to resolve time sensitive issues.
• Executes plans to deliver results.
• Proven strong problem-solving skills individually and in group situations in order to address system and process issues that arise in the business areas including the ability to analyze a situation for potential future problems.
• Communicate effectively with a wide range of audiences (technical and non-technical), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).
• Able to meet the development demands of a dynamic, growing company.
• Ability to effectively manage time and prioritize projects to meet established deadlines with minimal supervision.
• Continuous improvement and learning mindset.
• Ability to manage multiple projects in parallel.
• Advanced functional, communication and organization skills.
• Ability to effectively meet deadlines and milestones as well as provide timely updates.
• Ability to ensure strong alignment between the business requirements/needs and the application solutions/services.

Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently34 - 66% Continuously: 67 - 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Frequently
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.